Privacy Policy
Effective Date: 18 December 2023 (18.12.2023)
Welcome to Void Gaming Network! Our privacy notification explains the data we gather when you visit and/or employ our services, as well as the methods we might employ or distribute it. We are solely outlining our individual procedures, and this notification is not applicable to third parties we do not possess or govern. When mentioning "Void Gaming Network services," we mean any games, applications, services linked to this notification, irrespective of the manner in which you access or employ them, encompassing through mobile devices or offline. If you opt to utilize our Service, then you consent to the collection and utilization of information in correspondence with this policy. The Personal Information that we gather is employed for delivering and enhancing the Service. We shall not employ or distribute your information with anyone except as specified in this Privacy Policy. Your utilization of the Void Gaming Network services and its partners ("we," "us," or "our") is also subject to the Terms of Service.
I - INFORMATION WE COLLECT
We gather information in three principal methods:
You supply it directly (e.g., when you register)
We automatically record some of it (e.g., game information)
We acquire some of it from third parties (e.g., social media platforms like Discord)
1.1. Information you provide
We compile information that you choose to furnish us with or bestow upon us in any fashion, encompassing:
Your email address, username, and analogous information (e.g., when you register)
Your password and other particulars that facilitate securing and affording access to the Void Gaming Network Services
Your Void Gaming Network account information (e.g., preferences, settings...)
Any information you wish to provide us
1.2. Information we collect automatically
We automatically assemble certain information concerning how you interact with our services, as well as the device and the software you employ to do so, encompassing information pertaining to the subsequent:
Your utilization of Void Gaming Network services (login times, in-game activity and interactions, etc.)
Your computer and device (such as IP addresses, unique device IDs, screen resolution, etc.)
Your connection to the Void Gaming Network services, encompassing details about the network and software you are using
How the Void Gaming Network services function, encompassing issues you may encounter (e.g., loading errors, poor response times, etc.)
We may employ technologies like cookies or local storage and our personal servers to assist us in amassing and retaining this information, encompassing in log files (see II - How we collect information).
1.3. Information we collect from third parties
On occasion, we can acquire information from third parties for utilization. For instance, you have the alternative to "link" your Void Gaming Network account to Discord. Discord may impart information to us (such as your Discord username) in accordance with Discord's privacy notice and your privacy settings on it.
II - HOW WE COLLECT INFORMATION
In addition to the information you provide, we automatically chronicle some information concerning how you employ the Void Gaming Network services. We may consolidate this information with other data we collect from or about you to enforce our Terms of Service.
2.1. Cookie and related technologies
We employ our personal servers and technologies like cookies to automatically collate and stock information concerning how you interact with the Void Gaming Network services. "Cookies" are a small fragment of data that online services utilize for record-keeping and identification intents. We utilize the information colllected through "cookies" for diverse rationales grounded on Void Gaming Network, third parties, or players' authentic interest, encompassing:
To scrutinize, safeguard, and preserve Void Gaming Network services;
To augment your browsing experience (such as enabling you to stay connected to your account);
To analyze and enhance our operations (like aggregating traffic and usage patterns);
To better tailor your visit and retain your preferences and settings (for example, displaying content in your local language).
2.2. Interest-based ads
We have no intentions of inserting third-party advertising on our website at present or in the future on our project (website, launcher, etc.)
III - HOW WE USE AND SHARE INFO
We employ and distribute information to aid us in delivering, operating, enhancing, comprehending, customizing, supporting, and marketing the Void Gaming Network services.
3.1. How do we use your information?
We utilize the information we collect to aid us in operating our project, delivering and enhancing our products and services, communicating with you, and promoting effectively. Some of the most commonplace illustrations of how we employ information encompass:
To provide the Void Gaming Network services to you, respond to inquiries, fulfill requests, and process requests (like aiding you in creating an account and resolving Player Support issues);
To ameliorate and furnish updates for the Void Gaming Network services (like releasing new features);
3.2. How do we share your information?
We do not share your contact information (such as email) without your awareness except as explained in this notice (e.g., to enforce the Terms of Service). We merely share non-contact information, such as your username, stats, characters, etc.
3.3. Chat and Player Behavior
Players may report each other and submit descriptions of their in-game activity and actions to aid us in determining if the reported behavior constituted a violation of Game Rules, as well as potential repercussions (temporary mute, ban, or even permanent ones if necessary). We also record and retain, and hold the right (but have no obligation) to monitor in-game interactions for a period we ascertain is suitable to aid us in detecting undesirable behavior, enforcing our rules and policies, and Terms of Services. We employ both manual (like reporting through Support Ticket) and automated methods to support these endeavors. Please be courteous and kind to other players, abide by our policies related to player behavior (including our Terms of Service), and always exercise caution regarding what you share in chat!
3.4. Anti-cheat Prevention
We perpetually aim to offer players an equitable, enjoyable, and competitive gaming experience on the Void Gaming Network services. Our Terms of Service explicitly forbid the utilization of unauthorized third-party programs that interact with the Void Gaming Network services, encompassing hacks, cheats, scripts, bots, and automation programs. When you establish or utilize a Void Gaming Network account, purchase items from us, play our game, or otherwise engage with the Void Gaming Network services, we may employ anti-cheat technologies that may render automated decisions (such as temporary or permanent account suspensions) based on the information we collect from or about you. To enable us to supervise compliance with our anti-cheat policies, we forge a template pattern of inappropriate behavior that we consider indicative of prohibited behavior. We do this grounded on actual behaviors on Void Gaming Network services. Our complaints procedure permits you to contest a decision via our support.
IV - UPDATES
We shall institute changes to this policy over time to ensure you are more thoroughly informed regarding how we handle your information. When we do enact changes, we shall revise the effective date at the appendix of this notice. We encourage you to intermittently check back to review this notice for any alterations since your prior visit. This will assist in guaranteeing you better comprehend the latest changes since your previous visit.
V - CONTACT US
For game-related requests or concerns (e.g., difficulty accessing your account, billing matters, content availability, reporting bugs, or analogous technical issues, discussing a ban, deleting an account), contact our Support